Privacy Policy

Effective Date: November 17, 2021
Last Updated: July 8, 2026.

At Calais Dermatology, protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when visiting our website or interacting with our services.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

When you contact us, request an appointment, complete a form, or communicate with our office, you may provide information such as:

• Name
• Email address
• Phone number
• Mailing address
• Insurance information (when applicable)
• Information regarding your treatment inquiry or medical concern
• Any additional information you voluntarily provide

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• Website usage statistics

How We Use Your Information

We may use your information to:

• Respond to appointment requests and inquiries
• Provide information about our dermatology and cosmetic services
• Improve our website and patient experience
• Maintain the security and functionality of our website
• Communicate important updates regarding our practice
• Comply with applicable legal and regulatory requirements

Protected Health Information (PHI)

If you become a patient of Calais Dermatology, your medical information is protected under the Health Insurance Portability and Accountability Act (HIPAA).

Protected Health Information (PHI) may be collected and used for purposes including:

• Providing medical treatment
• Processing insurance claims and payments
• Healthcare operations
• Administrative and quality improvement activities
• Other uses permitted or required by law

Our complete Notice of Privacy Practices explains how your Protected Health Information may be used and disclosed, as well as your rights regarding your medical information.

Disclosure of Information

We do not sell or rent your personal information.

We may disclose information only when necessary to:

• Provide healthcare services
• Process insurance claims and payments
• Work with trusted service providers assisting our practice
• Comply with legal obligations or court orders
• Protect the safety, rights, and property of our patients and practice
• Respond to situations involving abuse, neglect, public safety, or other circumstances permitted by applicable law

We only disclose the minimum amount of information necessary to accomplish the intended purpose whenever possible.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience.

These technologies help us:

• Remember user preferences
• Understand website usage
• Improve website performance
• Monitor website traffic

You may disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

We may use trusted third-party providers to operate our website and deliver services, including:

• Website hosting
• Appointment request forms
• Email communication
• Analytics services
• Website maintenance

These providers are only permitted to use your information as necessary to perform services on our behalf.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Request restrictions on certain uses or disclosures
• Request a copy of your medical records (where applicable)
• Request amendments to your health information
• Receive notification in the event of certain data breaches affecting your Protected Health Information
• File a privacy complaint without fear of retaliation

Requests regarding medical records may require completion of an authorization form.

Marketing Communications

We will not use your Protected Health Information for marketing purposes without your written authorization, except where permitted by applicable law.

Children’s Privacy

Our website is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children through this website without appropriate authorization.

External Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those external websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.

Calais Dermatology

5220 Flanders Drive
Baton Rouge, LA 70808

Phone: (225) 755-5151

If you believe your privacy rights have been violated, you may also file a complaint with the U.S. Department of Health and Human Services. We will never retaliate against you for exercising your privacy rights.