Telehealth Appointments
APPatient Mobile App
*Download the App, called APPatient on your phone the day before your visit.
*Use the username, password & URL you were provided when your appointment was made to log in to APPatient.
The URL is: calaisdermatology.ema.md
*On the morning of your appointment you will receive a text from our office.
*You will answer 2 questions, please pick “video chat”.
TIP: Do NOT log into your account until it is 5 minutes before your appointment time, or you will be locked out.
NOTE: If you attempt this 2 times, your account will be locked. If this happens, please call the office and get them to unlock your account.
Patient Checklist for Telemedicine Visits
*Practice using the rear-facing (non-selfie) camera on your phone or tablet. This offers the highest resolution and is preferred for taking photos or for a live video exam.
* Keep your device stable during the exam. This may require a cradle or partner to film or take pictures for the exam.
*Do not take photos using a mirror or selfie-mode. This can cause confusion regarding the site of a skin lesion.
* Find a private and quiet location for your visit. Remember you may need to discuss confidential health information with your dermatologist, and you will need to expose the affected areas of the skin.
*Chose a well-lit room with window shades or blinds that can be closed. If there is natural light entering the room, be sure it is not behind you during the video visit as this can make it difficult to see your skin.
* Avoid being in the car during the visit
* *Plan to be ready at least 15 minutes before your appointment. Use this time to call the office and check in for your visit and test your device connection and wait for your provider to join.
*Have a list of your current medications readily available and any skin products available during the visit.
*Have a pen and paper handy to take notes about your plan of care.
*You should begin the appointment dressed but wear loose-fitting clothing that can be easily removed. Remember your provider may need to see additional areas of your skin beyond the rash or spot of concern to help make a diagnosis.
*TIP: If your skin condition involves a large portion of the body, you can also wear a robe or a blanket to cover yourself until the exam begins.